Insurance Businesses

Affinity Solutions is a specialist affinity partnerships consultancy. It supports affinity groups and corporate partners to add value to their customers through the development of ancillary financial services; and helps product providers with their distribution through such organisations. It has worked with many of the leading operators in the partnerships market including Age Concern, M&S Money and Police Mutual.  Its clients benefit from a set of robust methodologies, years of collective experience of the market and an extensive network. 
www.affinity-uk.com

A leading insurer providing the whole chain of branded and white-labelled insurance propositions: underwriting, in-house claims management, product development. Provides both personal lines and small commercial insurance packages through brokers, intermediaries and affinities across the UK and online.
www.fortisinsurance.co.uk

Provides multi-channel capabilities including transaction and support services, with access to a panel of insurers, for personal and commercial lines insurance business as well as partnerships with non-insurance corporate clients. Has an Internet aggregator centre of excellence and owns online brands AutoDirect, CoverDirect and Done Deal Insurance.
www.fortisinsurancesolutions.co.uk
www.autodirectinsuranceservices.co.uk
www.coverdirect.co.uk
www.donedealinsurance.co.uk

Fortis Life launched in July 2008 after Fortis identified a gap in the market for two new innovative protection products. Initially the products are being distributed through a selection of Independent Financial Advisors and rolled out to the wider channel throughout 2008-2009. Your Life Plan is a flexible protection menu of Term Assurance, Critical Illness, Income Protection and Family Income Benefits. Real Life Cover is made up of seven pre-packaged protection covers, plus the option of unemployment cover, to meet consumers’ real working life needs.
www.fortislife.co.uk

Provides, through the web, a branded and white label insurance aggregation service for consumers to search for and make comparisons of prices of insurance business.                  www.insuretech.co.uk

Fortis purchased Kwik-Fit Insurance Services (KFIS) in August 2010 strengthening Fortis' retail operations (RIAS and Fortis Insurance Solutions).  KFIS was the insurance broking division of Kwik-Fit GB Limited, the automotive and parts repair business established in 1971.  It was launched in 1995 and has grown to become one of the UK's leading motor insurance distributors.  The number of staff has grown to around 1000, and the call-centre based operation handles over 10 million calls each year.

KFIS is composed of three legal entities.  KFIS is the main entity and has two further subsidiaries, Express Insurance Services Limited (acquired in June 2007) and The Green Insurance Company Limited (formed in August 2007).  KFIS reported GBP 87 million of revenues in 2009.  The purchase of KFIS means Fortis now insures 7.6 million customers and consolidates Fortis as the fourth largest personal lines intermediary distributor in the UK.

RIAS specialises in providing high quality, low cost insurance for the over 50s and acts as an intermediary providing tailored products and services including home, motor, travel, caravan and pet insurance. RIAS insured over 970,000 home, car and travel customers.
www.rias.co.uk

In September 2009, Fortis and Tesco Bank announced a new insurance venture, Tesco Underwriting (TU).  TU will provide motor and home insurance to Tesco Bank's 1.5 million customers.  Fortis will use its considerable expertise to provide underwriting support and claims management and will start managing new customers and renewals by the end of 2010.  Fortis owns 50.1% of the new entity.  Tesco Bank will be responsible for customer strategy including sales and service call centres, retail pricing, marketing and proposition development.

Text2Insure provides an award-winning multi-channel service platform (text messaging, Internet, Phone, Branch), that offers seamlessly integrated back office administration and a streamlined end-to-end customer management process for Fortis' clients. Customers can interact with insurance providers via their preferred channel of choice. A unique application of the mobile marketing channel, which is available for travel insurance and has recently been adapted to motor and household insurance.
www.text2insure.co.uk